Terms of service

TERMS & CONDITIONS

1. GENERAL

1.1 These Terms & Conditions apply to all purchases made from Believe Leotards (“we,” “us,” “our”). By placing an order, you agree to be bound by these terms.
1.2 We reserve the right to update or modify these terms at any time without prior notice.

2. ORDERING & PAYMENT

2.1 All orders are subject to availability.
2.2 Prices are listed in GBP (£) and include VAT where applicable.
2.3 Payments must be made in full at checkout. We accept all major debit/credit cards and PayPal.
2.4 We reserve the right to cancel or refuse an order if payment is not received or if fraudulent activity is suspected.

3. SHIPPING & DELIVERY

3.1 Orders are processed as quickly as possible, but shipping times may vary. Estimated delivery dates are provided at checkout.
3.2 We are not responsible for delays caused by couriers, customs, or factors beyond our control.
3.3 Any customs duties or import taxes are the responsibility of the customer.

4. PRODUCT INFORMATION & SIZING

4.1 We make every effort to ensure that product descriptions, images, and sizes are accurate. However, slight variations may occur.
4.2 It is the customer’s responsibility to check sizing guides before purchasing.

5. RETURNS & EXCHANGES

5.1 Please refer to our Returns Policy below for details on returns and exchanges.

6. BESPOKE & CLUB ORDERS

6.1 Bespoke and custom-designed leotards, including club orders, are non-refundable and non-returnable.
6.2 We strongly recommend ordering a sample before placing a club order to ensure satisfaction with design, fit, and quality.
6.3 If there is a confirmed quality issue with a club order, we will remake the affected leotards at no additional cost. However, we do not offer refunds for bespoke or club orders under any circumstances.
6.4 Once an order for a bespoke leotard is placed, no modifications can be made.

7. LIABILITY

7.1 Believe Leotards is not liable for any injuries sustained while wearing our products. Gymnastics is a high-risk sport, and appropriate care should be taken.
7.2 We are not responsible for lost or stolen packages once they have been shipped.